Is Marijuana Legal in Illinois?
Yes, both medical and recreational cannabis is legal in Illinois. In Illinois it is also legal for eligible medical cannabis patients to grow their own cannabis, however, it is not legal for recreational users to grow their own cannabis. For eligible medical cannabis patients, the legal limit is five cannabis plants that any patient can grow in their home at once.
How Much Marijuana Is It Legal to Possess in Illinois?
In the state of Illinois, for medical use, patients may possess up to 2.5 ounces or 71 grams of marijuana during any 14-day period. But they should always ask their doctor for a recommendation to possess more cannabis if needed.
Where can I order marijuana online in Illinois?
Select "Shop Online Now" link and it will show you details. We offer online pre-ordering express in-store pickup at all our locations.
Are there any limitations on the amount of cannabis that can be purchased at the dispensary?
According to Illinois state law, Illinois residents can purchase up to 30 grams (one ounce) of marijuana flower, 5 grams of extract or concentrate, and 500 mg of THC in an infused product (edibles), per day at one store. Non-residents can purchase 15 grams (half-ounce) of marijuana flower, 2.5 grams of extract or concentrate, and 250 mg of THC in edibles. These totals are cumulative, so you can purchase up to the limit of each form of cannabis at the same time.
How does a caregiver purchase a product for a Medical patient?
A caregiver can assist you with the use of medical cannabis as well as purchase cannabis for you. A caregiver must have a valid caregiver card in order to purchase on behalf of a medical cannabis patient with or without the patient present. If you want a caregiver to purchase a cannabis product we recommend designating a caregiver when you first apply for a medical cannabis card.
Once you are registered with the state as a caregiver you can place an order on behalf of your medical patient, and pick up in the dispensary or curbside on behalf of your patient. The caregiver account will be unified through the patient’s medical card number.
Do I receive rewards points when I order on Weedmaps?
No. Your Weedmaps orders do not allow you to accumulate Dragon Rewards points. However, there are deals and promotions on Weedmaps.
Can I redeem points when I am Platinum?
Of course. The object is to keep 5000 points at all times. For example, if you have 5500 points, you can redeem 500 points and keep your platinum status.
What should I do if my product is defective?
Take a picture or video of the defective item. Come back in to your local Mystic Greenz and ask for a supervisor. They will get you all set with a replacement item. You don't need to bring the item back in, just a photo or video of the item and defect on your mobile device. We are happy to replace it.
Do you issue refunds?
No. Mystic Greenz does not issue refunds. We can get you product credit or a replacement item but no refunds.
If I make an order online and my points don't show up, what to do?
Call the store and let the receptionist or a supervisor know. They will get those points issued back to you.
What if the online promotion didn't apply in my cart?
No worries. The budtender will apply the promotion to the item in store.
How long should I wait before picking up my order?
At least 30 minutes. We enjoy the ease of online shopping. We ask that you give the budtender at least 30 minutes before picking up. You should receive a confirmation email to let you know your order is ready. If you don't receive it, give it 30 minutes.
How old do I have to be to pick up my order?
You MUST be 21 to enter Mystic Greenz dispensary.
Can I come in with my Temporary ID from Secretary of State?
Yes. The receptionist will scan the bar code on the back of the temp card.
How can I skip the line?
Platinum Rewards members are taken care of especially by a supervisor or lead budtender for first class service.
Can I stack my Veteran and Medical Card Discount?
Can budtenders take tips?
Yes! Budtenders work very hard to remain educated on products and give you the best customer service. They are thrilled and grateful for tips.
I made an order after you closed for the next day and it was cancelled. Why?
For inventory reasons, the system automatically cancels all orders that are placed after closing. Any new orders must be placed on the day of pickup. No worries, we will do our best to keep your item right in stock.
Are you Medical or Recreational?
We are a recreational social equity dispensary. The state of Illinois does not issue Medical licenses at the moment so we are strictly Rec. However, we do offer a 20% Discount for Med patients who present their Medical Cannabis card.
How do I note "Veteran" on my account?
At Mystic Greenz, we appreciate the sacrifice of Service Members. We encourage all Veterans to go to their profile in their online account and toggle the "Veteran" button. There are specials on Veterans Day and throughout the year for the Veteran community. Just to say Thank you for your service.
I could not claim an promotion offer online. Can I still get the promo?
There are times where a promotion doesn't show for one or two of the brands on promotion. No worries, in store a Budtender will ensure that your promo is applied in store.
I don't see my points added. What should I do?
If you don't see your points added to your account, let a budtender know or reach out via the "Contact Us" link on this page. Someone will get back to you and have those points added.